Every Solution Is Unique

We fully realize – and address the fact – that no two business needs or clients are ever alike and their needs will continue to evolve... thus our services have to be flexible and evolving as well.

The SMS Process

Exploratory Solving Results
Analyze Action Plans Strategic Planning
Listen Team Kickoff Actionable Recommendations
Homework Propose Solution Execute Plan

You can customize SMS services in two ways

Full Service

Here our senior consultants meet with your management team. We delve deeply into your business, making sure we all agree on the specific objectives. We’ll then determine the best approach, develop a budget and present our proposal. Upon completing the task, we’ll present our findings and our recommendation – a recommendation you can act upon.

On Demand

In this case, our services are available on an ad hoc basis, with SMS working as an extension of your own research arm. We can assist with the design, data collection, analysis, reporting, everything right down to the final recommendations.

Contact SMS

Jeri Meola, President & CEO
jmeola@satmansys.com

Telephone: (952) 939-4310
Toll Free: (800) 966-5561

7157 Shady Oak Road
Eden Prairie, MN 55344
Map and Directions

Testimonial

We used SMS to help us identify some key trends with our customer base. They did a great job at having a solid understanding of our business and turning that into a solution. I trust their experience to help us.

— SÁLO

Programs & Events

Jan 26th - Jeri Meola - Marketing SIG - "If You Don't Take Care of Your Customers, Someone Else Will"

In The News

Satisfaction Management’s Jeri Meola is honored for her contributions to her profession and community

Telling Them What They Need To Know - Consistency and perseverance have helped market research firm endure in good times and bad

Jeri Meola Honored with 2009 NAWBO Lifetime Achievement Award

United Way Honors Jeri Meola

United Way Women's Leadership Council Chair Letter

Recent Articles
Market Segmentation Approaches

Measuring and Managing Value in the Marketplace

Pairing Kano and Conjoint to Streamline New Product Development

What Should We Charge -
Setting Price