Uncovering New Opportunities
That’s what SMS can do for you
SMS (Satisfaction Management Systems) is a U.S. market research and consulting firm delivering successful results for global businesses in the Upper Midwest.
Headquartered in Minneapolis, SMS partners with clients to design studies that produce more than data – they lead to real strategic solutions that drive tactical plans.
The SMS Result
To create true success for clients, SMS established a "partnership" business model. This is a simple concept that combines SMS' research expertise with the client's expertise of his/her business segment. By developing a solid partnership early, SMS can develop a strong, on-target study designed to deliver the information and recommendations the client needs.
SMS does not force a methodology to solve your business needs. In fact, we may even recommend through our consultation that research is not the right solution. Our strength is in providing true value to our clients by listening to their needs then collaborating with them to deliver a successful solution.
The result of an SMS partnership is an effective and successful research plan that brings accurate alignment between the client's business objectives and the research methodologies.